Feature Guide: Payments

Share your payment links via text and get paid with ease.

Send customers a digital payment link to get your money faster.

How do Payments work?

It’s simple. Just add your digital payment links to Index, then send them to your customers via text to request payment when the time comes. You can include links from popular platforms like PayPal, Venmo, and Square. To get started: 

Go to Index > Settings

Select Payments

Follow the Prompts

That’s it! Once Payments are set up, just tap the    icon in the Texting Toolbar to share your payment link with customers right there in the text thread.

    How do Payments help?

    Largely driven by an overall increase in digital engagement related to the COVID-19 pandemic, adoption of contactless and digital forms of payment has skyrocketed since 2020. In fact, recent studies indicate that as many as 82% of consumers actually expect businesses to offer contactless or digital payment options.

    Plus, texting is the communication channel your customers prefer. 9 out of 10 consumers say they want businesses to communicate with them via text message, and 89% of consumers say they prefer texting with businesses over any other mode of communication.

    Recommended Reading

    Streamline customer interactions with Index

    The Index app was built specifically for small businesses, with tools to help you communicate faster and more easily with your customers. Try Index risk-free for 7 days.

    Start your Free Trial