...

pingertextfreesidelineindex

pingertextfreesidelineindex

pingertextfreesidelineindex

pingertextfreesidelineindex

RESOURCES > GUIDES

Feature Guide: Appointments

Reduce no-shows and manage your bookings via text.

Send your booking link to customers and let them choose a time that fits.

Share:

Share On Facebook
Share On X
Share On Linkedin
Share On Reddit
Share Via Email
Print
  1. How do Appointments work?
  2. How do Appointments help?
  1. How do Appointments work?
  2. How do Appointments help?

How do Appointments work?

To manage appointments with text, simply connect your Google or iCloud calendars to Index. You can even set automated reminders to minimize no-shows. To get started:

Go to Index > Settings

Select Appointments

Follow the Prompts

Once Appointments are set up, just tap the    icon in the Texting Toolbar to share your booking link or schedule a new appointment with a customer right from the text thread.

It’s as simple as that. Once Reviews are set up, just tap the icon in the Texting Toolbar to populate your prewritten message and links, and start requesting reviews from your happy customers.

It’s as simple as that. Once Reviews are set up, just tap the icon in the Texting Toolbar to populate your prewritten message and links, and start requesting reviews from your happy customers.

How do Appointments help?

For starters, using Appointments helps reduce no-shows. Roughly 18% of all appointments scheduled throughout the U.S result in a no-show, and 36% of those appointments are missed simply because customers forgot about them. That’s a lot of lost revenue!

Index’s Appointments tool empowers your customers to select times that work best for them. And with automated reminders, you can automatically confirm appointments in advance to further reduce no shows.

Plus, texting is the communication channel your customers prefer. 9 out of 10 consumers say they want businesses to communicate with them via text message, and 89% of consumers say they prefer texting with businesses over any other mode of communication.

Recommended Reading

Streamline customer interactions with Index

The Index app was built specifically for small businesses, with tools to help you communicate faster and more easily with your customers. Try Index risk-free for 7 days.

Start your Free Trial